Great feedback isn’t just about performance—it’s about people. Done well, it creates clarity, builds trust, and fuels growth. This page explores how to make feedback a core part of your culture.

Feedback is one of the most effective tools to drive performance, unlock potential, and scale your team. When done well, it helps people grow with clarity and confidence.

• Positive feedback: Reinforces success-driving behaviours.
• Constructive feedback: Brings attention to behaviours holding someone back.

⚡ Key principles:

• Timely and specific
• Anchored in observable behaviour
• Valuable and constructive

🤺 Different Perspectives on Feedback

Kim Scott (Radical Candor): Guidance through praise and criticism is vital. Foster a culture where employees give and receive feedback.

Ashley Goodall & Marcus Buckingham (The Feedback Fallacy): Constructive criticism can hinder learning. Focus on strengths rather than weaknesses.

📈 Insights from Research

• 72% of people say performance improves with corrective feedback
• 57% prefer corrective feedback to praise (HBR)